Nortel Networks Service & Support

Nortel Networks Corporation, originally Northern Telecom Limited, has been a prominent name in telecommunications equipment for decades. While Norstar’s products were absorbed by Avaya, they discontinued Nortel support years ago. However, our company continues to provide comprehensive support for the Norstar, Nortel, and Meridian product lines in the DMV (DC, Maryland, Virginia) area.

Call Now: 804-461-3607

Our Services

We offer a range of solutions to meet your business communication needs:

Line Telephone Systems

We maintain support for traditional, easy-to-use line telephone systems, perfect for businesses that prefer familiar technology.

Hybrid Systems

Our hybrid options blend traditional and modern communication technologies, offering flexibility for businesses in transition.

VoIP Phone Systems

We provide cutting-edge VoIP (Voice over Internet Protocol) systems with unified communications and crystal-clear HD voice quality.

Tailored Solutions

Whether you’re a brick-and-mortar business looking to retain your easy-to-use line telephone system or considering an upgrade to VoIP, we have you covered. Our VoIP solutions for businesses are designed to feel as close as possible to your original Nortel system, ensuring a smooth transition.

Why Choose Us?

Continued Support

Despite Avaya ending Nortel support, we remain committed to supporting Norstar, Nortel, and Meridian product lines.

Expertise

With years of experience in telecommunications, we understand the intricacies of Nortel systems.

Customized Solutions

We offer tailored solutions that cater to your specific business needs and preferences.

Seamless Transitions

Our VoIP upgrades are designed to mimic the feel of your original Nortel system, minimizing disruption to your operations.

By choosing our services, you ensure that your business communication systems remain robust, efficient, and up-to-date, regardless of the changes in the broader telecommunications landscape.

Nortel Support Services in the DMV Area

At our company, we specialize in resolving a wide range of issues related to Nortel phone systems. Our expert technicians are well-versed in troubleshooting and repairing various Nortel models, including the Nortel 616, Meridian, Norstar, and other Nortel Networks phone systems.

Common Issues We Resolve:

Nortel phones not ringing or receiving calls
“Invalid Feature” or “Feature Unavailable” errors
Non-functioning Nortel phones
Nortel voicemail system failures
General Nortel troubleshooting

Expert Support for Legacy Systems

While Nortel Networks ceased operations in late 2009 and stopped manufacturing equipment in 2010, we understand that many businesses in the DMV (DC, Maryland, Virginia) area still rely on these robust systems. Our team is committed to providing ongoing support for your legacy Nortel equipment.

Our Process

Contact Our Helpline

When you encounter issues with your Nortel system, simply call our dedicated support helpline.

Expert Diagnosis

Our experienced technicians will assess your problem remotely.

On-Site Support

If necessary, we’ll dispatch a qualified technician to your location for hands-on troubleshooting and repairs.

A Word of Caution

As Nortel systems age, some components may become less supportable due to parts availability and evolving technology. Our technicians will advise you on the best course of action, whether it’s repairing your existing system or exploring upgrade options to ensure your business communications remain reliable and efficient.
Don’t let phone system issues disrupt your business operations. Contact our Nortel support team today for prompt, professional assistance with your legacy Nortel Networks phone system in the DMV area.

Expert Nortel Phone System Support in the DMV Area

Are you experiencing issues with your Nortel phone system? Our team of skilled technicians specializes in Nortel phone repair, upgrades, and comprehensive support for businesses in the DC, Maryland, and Virginia (DMV) region. We’re your go-to experts for Norstar, Meridian, and Nortel Networks units.

Comprehensive Nortel Support Services

Our experienced technicians are equipped to resolve a wide range of common phone issues:

Dial tone problems
Wiring issues
System downtime
Program changes
Voice quality concerns
Carrier-related problems
Dropped calls
SIP and analog connectivity issues

As a full-service telecom provider in the DMV area, we excel in troubleshooting and resolving any business phone equipment issue you may encounter.

Why Choose Us for Your Nortel System?

Norstar and Nortel Networks were industry leaders in the mid-90s through the early 2000s, producing state-of-the-art office telephone systems. If you’re still relying on a Norstar or Nortel Networks branded Meridian Phone, our expertise is crucial given the diminishing pool of qualified telecommunications technicians.

Our Business Phone Repair Services

Diagnose and repair business phone systems
Install jacks and add telephone stations
Program or reprogram phone systems
Move or relocate phone systems
Install additional phone equipment
Add extensions and/or equipment
Nortel and Norstar troubleshooting
Add wireless handsets
Add or repair voicemail systems

Nortel Telephone Repairs

We support a wide range of Nortel systems and models:
Norstar, Meridian, 616, CICS, MICS, BCM 1000, BCM 50, BCM 200, BCM 400, BCM 450, Call Pilot, Startalk Flash, NAMS, T7316, T7316e, M3902, T7208, M3710, M3724, M2616, M2008, and more.

Local and National Support

Repair of faulty internal wiring
24/7 emergency business phone repair services available

Don’t let phone system issues disrupt your business operations in the DMV area. Contact our Nortel support team today for prompt, professional assistance with your legacy Nortel Networks phone system. We’re here to keep your business communications running smoothly and efficiently.